Why Blue Reef?

Single Source MSP

Your Single Source MSP

As a MSP, Blue Reef works as an accountable extension of your company, delivering Roadmap Solutions that impact your bottom-line profits.

  • Improved Efficiency
  • Consistency and Standardization
  • Cost Savings
  • Increase Flexibility
  • Strategic Partnership

Benefits to Working With Blue Reef

> Improved Efficiency

By partnering with us as your single MSP, we can streamline your IT operations and reduce the time spent managing multiple vendors. With the increased efficiency and productivity you gain with our partnership, your employees can focus on their core tasks rather than managing IT vendors.

> Consistency and Standardization

Working with Blue Reef ensures that all your IT systems and processes are consistent and standardized, making it easier to manage and troubleshoot any issues that arise. Security is also improved as all systems are managed by a single source MSP provider.

> Cost Savings

Working with Blue Reef ensures that all your IT systems and processes are consistent and standardized, making it easier to manage and troubleshoot any issues that arise. Security is also improved as all systems are managed by a single source MSP provider.

> Increased Flexibility

As a single MSP, we can offer a range of services and solutions to meet your specific business needs, from cloud hosting to cybersecurity to help desk support. This flexibility can help your business adapt to changing market conditions and technological advancements.

> Strategic Partnership

Blue Reef provides strategic guidance and advice on IT decisions, helping your business align its IT strategy with its overall business goals. We help ensure that your IT investments are targeted toward areas with the greatest business impact.

Blue Reef Case Study

Blue Reef Networks integrates a custom Baseline Roadmap that consistently adds business value for a large logistics company.

Blue Reef Networks

Overview

Headquartered in Plano, TX, this logistics company provides “truck away services” to many major automotive manufacturers, using leading-edge technology to deliver timely information and superior service to its prestigious clients. Having grown rapidly to more than 20 locations spanning a dozen states, they outgrew standard telecom services from a leading nationwide carrier.

Approach

“The CFO wanted an experienced managed service provider (MSP) who could bring all disparate IT services and billing into a single managed solution,” says Mike Dutcher, CEO of Dallas-based Blue Reef Networks. The goal was to bring all locations under a “standardized managed platform.”

The Blue Reef Baseline roadmap analyzes the business value and health of all IT services by identifying gaps that require a service modification, refresh, and or replacement based on the value it brings to the business. The roadmap includes current and future projects with estimated costs, ROI, and planned install timelines.

Their roadmap recommended project and program management services and co-management portals to maintain their services. It also provided a clear refresh path and cost reductions to fund future projects. IT support and Business finance worked with Blue Reef Networks experts to implement the new roadmap that optimized service Performance, Agility, and Redundancy into a single-managed solution.

Blue Reef Networks
Blue Reef Networks

Results (PAR)

Performance improved at all locations, some by more than 50%. The new self-funded all-in-one solution sets were pre-configured and installed across 20 sites as the Phase I single-edge appliance.

Agility improved by moving the service components to direct access platforms, with monthly and annual terms enabling the re-allocation of service dollars as the business requires.

Redundancy and backup plans are built into all services, dramatically improving the business application availability. Security is a multiservice configuration that manages malware, advanced firewalls, vulnerability, breach detection, and resolution services.

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Conclusion

Utilizing a standardized self-funded Blue Reef Networks communication platform customized to add business value, this high-performance, agile, redundant solution can be quickly modified to meet this logistic company's business requirements.

Success Roadmap (Service Integration)

Blue Reef works as an accountable extension of your company, delivering Roadmap Solutions that impact your bottom-line profits. We reduce your costs, increase efficiency, and improve the overall IT management of your systems and processes.

Blue Reef Roadmap

Roadmap Solution Management Process

Step 1: Update

Your Roadmap documentation of existing services, rates, and configurations is created or updated. Then, your personalized technology roadmap is updated with options to fill critical gaps and bundled solutions. Existing rates and configurations are also updated to current market standards.

Step 2: Refresh

Approved services are refreshed into solution bundles that improve performance, process, and agility to the existing technology roadmap with solution sets that are initially self-funded.

Step 3: Manage

Updates and Refreshed solutions are managed along with stand-alone services providing consulting and expertise on when to migrate stand-alone services into existing solution sets.

Step 4: Maintain

Approved solutions are maintained to meet Roadmap business requirements on an as-needed basis providing the agility to expand and contract as the business and technology requirements change. This design allows the agility for technology to change as the business changes.

Cost: This process pays for itself immediately or through a short ROI.

Roadmap Solution Service Matrix

                                          Any of the services listed below can be integrated into your personalized Roadmap Solution.

Cybersecurity

Cybersecurity

  • IPS / IDS (Malware, TLS Inspection)
  • Vulnerability (Assessment, Remediation)
  • Server Replication
  • Back-up (Onsite, Cloud)
  • Fail Over
  • Persistence (Monitoring, Remediation)
Mobility

Mobility

  • Mobile Office
  • Device Inventory / Remote Connectivity
  • Expense Management
  • Application Updates
  • Phones / Tablets / Modems
  • Rates / Configurations
  • Upgrades / Refresh
Management

Management

  • Baseline Technology Roadmap
  • Internet (Fiber / Coax, 5G / Satellite, SD-WAN)
  • Tech Bundles
  • Contracts / Applications
  • Help Desk
  • Virtual CIO
  • Projects / Programs
  • Account Mobility
Networking

Networking

  • IT Service Bundles
  • Router(s) / Switches
  • Firewalls / Access Points / VPN
  • Phone / UC / Contact Center
  • Servers / Cloud
  • Desktops / Laptops
  • Performance / Application Management

Roadmap Benefits

Roadmap Mission: Deliver the Best Value for your Current IT Spend
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Our Roadmap Process

Document all your IT costs into a roadmap that depicts:

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Existing rates and configurations that need to be updated.

Recommended New Technology Installations.

Provide additional documentation for completed work, adding the intended business value. Work continues until desired service outcome is achieved.

A management overlay to maintain the refresh process.

Funding for the new monthly technology costs with rate and configuration savings.

Installation Costs

Typically paid for over a 3-to-9-month ROI via monthly savings.

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Term: Month to Month

Roadmap Outcome

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The highest levels of support and performance are maintained monthly for your business. Technology refresh is always under review.

Blue Reef Networks Partners