We include the equipment, service, support , maintenance, management and a success roadmap as part of our standard service offering! The success roadmap starts with a three part baseline report card. The first step is a holistic analysis of all IT services by vendor / spend / and service performance GAPS. The second business analysis focuses on the Value IT is bringing to the business using the existing services combined solution sets. The Third step fills the value gaps with refresh recommendations- for you to review and approve adding additional business value with the baseline self funding dollars.
When the baseline analysis is completed, your success roadmap will grade individual service performance by three categories.
* Meeting Requirements
* Needs Improvement
* exceeding baseline requirements.
The Success Roadmap is supported with a detailed SOW that outlines the approved changes, updates and refreshed service timelines that are both project and program managed into a single- managed solution.
Agility is a critical component for both Business Goals and Business strategy.
IT solution are designed to help the business Increase revenue, reduce costs, and ensure lasting success.
IT solution are designed to help the business be competitive , Differentiate, and create value
Agile Services are integrated into a single managed solution that meets your custom technology plan. Our performance process is agile and gives our clients a strategic advantage to integrate the the latest technology as needed. Our Solutions are Plug and play. We have no equipment costs - and consolidate services under a single monthly invoice.
Blue Reefs services have built in redundancy so your applications, cloud and devices always have access to the information that drives the business. We include dual internet connectivity, back up voice, data cloud and appliances - so when issues do occur - your up and running while they are being addressed.
Security requires multiple platforms and integration for corporate , cloud and mobile access.
Note: Most platforms are not designed to manage todays communication environment.
Your Internet is managed separately based on the carrier who is providing the last mile and or backbone. This provides the lowest SLAs possible.
Note: To improve performance purchase a SD-WAN Device
Services are not as agile or integrated into a single managed solution since you own the equipment and it has to be amortized over 3 to 5 years. This does not give companies the flexibility to cost effectively refresh services anytime during the contract period.
Note: The service requires purchasing boxes , license, and management fees before the service works and the integration process starts.